Last Updated: 24 October 2024

Welcome to New Relief (https://new-relief.co.za). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By accessing our website, you agree to these Terms of Use, all applicable laws, and any other terms and policies referenced herein. If you do not agree, please discontinue use of the website.

2. Eligibility

You must be at least 18 years old to make a purchase or use our services. If you are under 18, you may use the site only with the involvement of a parent or legal guardian.

3. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the site after changes are made signifies your acceptance.

4. Payment of Orders

We accept payment via Paystack, which processes credit and debit card payments securely. Prices are listed in South African Rand (ZAR) and include VAT unless otherwise specified.

5. Shipping and Delivery

Shipping details, including delivery times and costs, are outlined in our Returns, Shipping, & Warranty Policy policy. While we strive to deliver within the estimated time frames, we are not responsible for delays caused by third-party couriers.

6. Returns and Refunds

Our returns policy is detailed in the Returns, Shipping, & Warranty Policy. Please review this policy for full details regarding eligibility, shipping costs, and processing times for returns and exchanges.

7. Intellectual Property

All content, including text, images, and trademarks displayed on this website, is the property of New Relief or our content providers. You may not use, copy, or distribute any content without prior written permission from us.

8. Limitation of Liability

We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. In any event, our total liability shall not exceed the amount paid by you for the product in question.

9. Governing Law

These Terms of Use are governed by the laws of South Africa. Any dispute arising under these terms will be subject to the exclusive jurisdiction of the South African courts.

10. Contact Information

For any queries regarding these terms, please contact us at:
Email: info@new-relief.co.za
Phone: 084 555 9490